Welcome to Car Hire in Merthyr Tydfil. These Terms of Service outline your rights and responsibilities when using our website and vehicle rental services. By accessing our services, you agree to these terms.
Car Rental Agreement
All vehicle rentals in Merthyr Tydfil are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or at the time of vehicle collection. This document outlines important terms, conditions, insurance information, applicable charges, and your responsibilities associated with the rental. Should there be any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Merthyr Tydfil requires:
- To rent a vehicle in Merthyr Tydfil, drivers must be at least 21 years old, although age restrictions may differ depending on the vehicle chosen. A valid driving licence, appropriate for the vehicle type, is required, along with proof of identity and current address. Payment details and a security deposit are necessary, as well as any other conditions outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be made via our website, by phone, or directly at our Merthyr Tydfil office. A deposit may be needed to confirm your booking. Full payment and a security deposit are generally required at the time of vehicle pick-up. All prices are displayed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Merthyr Tydfil, a thorough inspection is required. Any pre-existing damage must be reported immediately, and a vehicle condition report will be generated and signed by both parties. It is important to return the vehicle in the same condition as it was collected, accounting only for normal wear and tear. Any new damage discovered will be evaluated and charged accordingly. The vehicle should be returned with the same fuel level as at pickup; refueling charges will apply if it is returned with less fuel. Late returns are subject to additional fees, so please inform us as soon as possible if you expect to return the vehicle late. You will be responsible for any parking tickets, traffic violations, or other charges incurred during your rental, along with an administration fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance. Details regarding coverage limits and excess amounts are outlined in the Rental Agreement. Additional insurance options may be available to lower your financial exposure. It is beneficial to review these options closely. You are liable for any damage or loss up to the excess amount unless you opt for additional coverage. Damage resulting from negligence or misuse remains your responsibility, irrespective of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited Uses of Your Hire Car
- Users must refrain from engaging in any illegal activities or purposes. This includes racing, rallying, off-road driving, or any other dangerous actions. The transport of hazardous materials is prohibited. Sub-letting vehicles or permitting unauthorized drivers is not allowed. Operating under the influence of drugs or alcohol is strictly forbidden. Vehicles must be used for their intended purposes, and it is important to adhere to passenger and weight limits. Driving beyond the agreed geographical boundaries without prior approval is not permitted.
Breach of terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Merthyr Tydfil is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively within the jurisdiction of the relevant courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately after they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Merthyr Tydfil Car Rental Services
Riverside Way, Merthyr Tydfil, CF47 0AE, United Kingdom
Contact Number::
443332100115